Buyer guide

How to buy tickets safely on Tikiberry.

The golden rule

Never confirm receipt until you have tested and verified the ticket.

Once you confirm, the funds are released to the seller and cannot be recalled.

Step by step

01

Find a ticket

Browse the Tikiberry marketplace or receive a secure link from a seller.

02

Create an account

Sign up with your email. It takes under a minute.

03

Click Buy

The ticket is reserved for you immediately.

04

Pay via Stripe

Your payment goes into escrow — not to the seller. It is fully secured.

05

Receive your ticket

The seller transfers the ticket. This may be a digital file, a barcode, or a physical handover.

06

Verify the ticket

Check that the ticket is valid for the correct event, date, and seat.

07

Confirm receipt

Once you are satisfied, confirm receipt in the Deal Room. The seller gets paid.

What you are protected against

Paying and never receiving a ticket

Receiving a fake or invalid ticket

Receiving a duplicated ticket

Seller disappearing after payment