Contact us

We are here to help.

General enquiries

Questions about how Tikiberry works.

hello@tikiberry.co.za

Transaction disputes

Issues with a deal or transaction.

disputes@tikiberry.co.za

Press and media

Media enquiries and partnerships.

press@tikiberry.co.za

Legal and privacy

Legal questions and privacy requests.

legal@tikiberry.co.za

Response times

We typically respond within 24 hours on business days. For urgent transaction disputes, use the dispute resolution feature in your Deal Room first — this gives us the transaction details we need to help you faster.

Have a deal in progress?

The fastest way to resolve any issue is through the Deal Room. Both buyer and seller can see the full transaction history and our team can step in directly.

Go to my deals